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Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of our accommodations and services at Riad Chambres d’Amis. By making a reservation and staying with us, you agree to abide by these terms. Please read them carefully.

1. Reservation and Payment:

Reservations can be made online or by contacting us directly. We require 50% of the total booking cost as a deposit. Cancellations made 28 Days before the check-in date will receive a full deposit refund.

2. Check-In and Check-Out:

Check-in time is 2:00 PM, and check-out time is 12:00 PM. Late check-ins or early check-outs can be accommodated upon request.

3. Cancellation and Refund Policy:

  • More than 21 Days Before Check-In: Cancel your reservation more than 21 days in advance, and you’ll receive a full refund of your deposit.
  • 21 Days or Less Before Check-In: Cancellations made within 21 days of your check-in date, 25% of the deposit will be retained, and 75% will be refunded.

  • 15 Days Before Check-In: If you cancel 15 days before your check-in, 50% of your deposit will be refunded.

  • 7 Days or Less Before Check-In: Cancellations made within 7 days of your check-in date will result in the full deposit being retained.

    No-Show Policy: Guests who do not show up for their booking will be charged the full booking amount.

4. Guest Behavior:

Please respect the peace and privacy of other guests. Smoking and the presence of pets are not allowed. Parties and excessive noise are not permitted after 10:00 PM.

5. Liability and Damages:

Guests are responsible for any damages caused during their stay. Please report any damages immediately, and we will assess repair or replacement costs.

6. Privacy and Data Protection:

We collect and store guest data as required by law. We do not share this information with third parties.

7. Amenities and Services:

Your stay includes breakfast. Additional services may be available for an extra charge.

8. Indemnity Clause:

Guests agree not to hold Riad Chambres d’Amis responsible for unforeseen circumstances or accidents during their stay.

9. Force Majeure:

We are not liable for situations beyond our control, such as natural disasters or government actions.

10. Dispute Resolution:

Any disputes will be resolved through arbitration, mediation, or litigation as required by law.

11. Terms Updates:

We reserve the right to update these terms, and guests will be informed of any changes.

12. Contact Information:

For inquiries or concerns, please contact us at info@chambresdamis.com.

By booking with us, you acknowledge and agree to these Terms and Conditions.

Thank you for choosing Riad Chambres d’Amis for your stay.